Committed to Ensuring Your Complete Satisfaction
This policy explains our refund terms, emphasizing our prompt response and straightforward procedures to secure your confidence and contentment.
What is Ivory Biege’s refund policy?
Find detailed answers about refunds for digital products, services, and physical goods to help you navigate our policies with ease.
Can I get a refund on digital products?
Refunds for digital products are available within 14 days if the product remains unused and unaccessed.
How do I request a refund for services?
Contact our support team within 30 days of purchase to initiate a service refund request.
Are physical goods eligible for returns?
Yes, physical items can be returned within 30 days in original condition for a full refund.
What is the refund process timeline?
Refunds are typically processed within 5-7 business days after we receive the returned item or approve the request.